Multi-Modality start

Distributive Learning: KNIFE

Trainer's Guide: Executing Field Based Training

FBT Trainer 2000- PROGRAM OVERVIEW Explanation?

PART 1: Raise the training level of each FE's with each Zone to a uniform level. [FORWARD]

PART 2: Raise the training level of ALL Zones to a uniform level. [FORWARD]

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FUNDAMENTAL CONCEPT of PART 1:

This FBT process recognizes that the foundation of ALL training efforts must start with a good understanding of the strength and weaknesses of the available documentation.
This FBT effort is intended to re-introduce the documentation to all Field Personnel that use it, day to day.
This would require the FBT Trainer (ZSE) spends time finding the information regarding your target subject, helping the FE's to identify sources of problem resolutions.

Need more Detail? See MR example: Trainer's Overview

[FORWARD]

Process Flow
[FORWARD] Training Process Flow

Process Flow, Main Steps & Timing estimates.

Major Steps:STEP 1:Pick the subject you intend on training.
STEP 2: Introduce the intent of the FBT Program at the same time you issue the baseline questionnaire.
STEP 3: Measure your Zone FE's and determine What subject? Which FE's? Use a Baseline Questionnaire to determine current training level of FE.
STEP 4: Execute the training process to small groups of FE's that need it most.
STEP 5: Administer SAME Questionnaire, log improvement in Training level of FE's.
STEP 6:Allow for a follow up Feedback and Critique ( Involve Service Engineering)

[FORWARD]

Time Allowances For this Training:

^{Step 1} is done by ZSE, in seconds.
^{Step 2} is done by FE, Approximately 10 minutes of their time. ZSE's: Establish a fixed period of time for the FE's to complete the questionnaire and return via an e-mail attachment. (Recommendation: 1 month per Zone).
^{Step 3}is done by ZSE's and is dependent on the FE response and your determination! [Recommendation allow 2 hours at the end of each week to complete the measurement spreadsheets.]
^{Steps 4 and 5}is done by ZSE and FE's and should take between one and three hours per group . This depends on the ZSE, FE's and material covered.
^{Step 6}is done by ZSE's at first, (FE's later ). This involves using the new Service Engineering BBS and CQA process. Time will vary.

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