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Questionnaire Name: Operators Workspace (Computers)        Questionnaire# 7 Questionnaire ID: O1

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Complete and send copy as an attachment to an e-mail to: Zone Support Engineer AND Douglas.Hofstetter@med.ge.com

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Question

1.

The LX system with an SGI Octane computer Operators Workspace has a SCSI Expansion module versus the Indigo2 which has a Legacy Media Device Box that sits on top of the Workspace Table.

2.

The Octane has a System Identification Module which looks like a button battery, located on the frontplane. If you replace the frontplane, you must move this ID module to the new frontplane to insure that all the customer options are retained.

3.

A simple Ping test can Isolate problems with the fiber optic Bit 3 communication link between the Host computer and the TPS chassis.

4.

On an Octane computer there is a Lightbar located beneath the Hard Drive bay. The lightbar has the capability to diagnose a graphics board failure.

5.

You had to shut down the system due to a planned power outage. When you rebooted the system at the completion of the facilities test, the SGI Octane failed to boot up properly. The light bar has a BLINKING RED light. The correct troubleshooting procedure would be to reseat the XI/O module.

6.

To test the CDROM drive in the Indigo2 computer you must first load the GE Service Software.

7.

The "hinv" command will give you information about the hardware configuration of the SGI computer, including SCSI ID's of the SCSI devices.

8.

During a PM you have discovered that a Maxoptix MOD drive operation appears to be very slow. It is possible that the software could be causing the MOD cartridge to appear to be having problems when it is operating normally.

9.

The Maxoptix MOD drive has the following sequence of blinking lights at power up: It flashes red, then changes colors in this sequence: Orange, Green, Green, Orange. This "error code" repeats itself until power is removed.The problem is a power supply fault.

10.

The TPS chassis IP address is found in the "hosts" file which is located in directory "home". The Irix command to view the contents of the "hosts" file is "more" .

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